Returns & Exchanges

30-Day Returns

Eligible items may be returned within 30 days of delivery.

To qualify for a return, your item must be:

• Unworn and unused
• In its original condition
• Free from stains, odors, damage, or signs of wear
• Returned with any original tags or packaging, when applicable

How to Start a Return

To request a return, please contact our customer support team and provide:

• Your order number
• The email address used to place the order
• The item you would like to return
• The reason for your return

Please wait for return instructions before sending your item back.

Non-Returnable Items

Items that have been worn, washed, damaged after delivery, or returned outside the return period may not be eligible for a refund.

Personalized, customized, or final-sale items may also be non-returnable unless they arrive damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Include your order number and clear photos of the item so our team can review the issue and assist you.

Refunds

Once your returned item has been received and inspected, we will notify you about the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Exchanges

If you need a different size, style, or item, please contact our support team so we can help determine the best available option.

Questions?

If you have questions about a return or exchange, please contact Express 1 Self customer support before sending your item back.